DUVET COVER AND PILLOWCASE SIZES

Please note that the duvet covers and pillowcases sold on Toddler Duvets are too small to fit a standard single bed. The duvet covers are 120cm x 150cm and the pillowcases are 40cm x 60cm. They are designed to fit cotbeds which have been converted in to a junior bed and toddler beds.

 

DELIVERY POLICY

Toddler Duvets ships to UK addresses only - we can not make any exceptions as our business insurance and the terms of our credit card processing agreement do not allow us to trade abroad.

We aim to dispatch your order within 48 hours of receipt and will notify you of any delay.

We will send you an email to confirm that your order has been dispatched.

We aim to update the stock as soon as an item is sold out however in the event that you buy an item which has just run out of stock we will notify you with an expected delivery date.

 

REFUND, REPLACEMENT and CANCELLATION

If you should need to return goods for any reason please contact us first by phone or email.

*Please do not return Saplings beds to Toddler Duvets - click here for more information.

*IMPORTANT
Before you send any items back to Toddler Duvets please contact us first for a returns reference number
Click Here for our contact details

Returns address:
Nursery Rooms Limited, 5 Thornbury Close, Mickledales, Redcar, TS10 2SU

Unwanted goods - Please return the goods unused in the original packaging in perfect condition for resale within 10 days of receiving them. Please obtain proof of postage from the Post Office, which is free of charge. You will receive a full refund, minus the original post and packing charge, once the goods have been received back at Nursery Rooms. Please note that you are responsible for the cost of returning unwanted goods.

Faulty goods - We will either refund the cost of the item or send you a replacement free of charge providing you contact us within 10 days of receiving the goods. You will be reimbursed for the cost of returning faulty goods. Refunds or replacements will be made once the original goods are received back at Nursery Rooms.

 

CURRENCY OF TRANSACTIONS

Toddler Duvets ships to the UK only and all prices and transactions are in sterling/GB pounds.

*Transactions will be listed on your bank statement as Nursery Rooms Limited.

 

SECURE PAYMENTS

Nursery Rooms Limited uses the industry leading HSBC secure ePayments system to process our customer's payments. The HSBC online debit and credit card processing solution is an award winner for 'Best Security/Anti-Fraud Development, The Credit Card Awards 2007'.

In the unlikely event that the HSBC system is down we will offer Paypal as an alternative secure method of payment. You can pay using your credit card via the Paypal system even if you do not have a Paypal account set up.

*Transactions will be listed on your bank statement as Nursery Rooms Limited.

 

VAT

Nursery Rooms Limited VAT registration number is 923916219

All prices stated on the site include VAT

 

OUT OF STOCK ITEMS

We have a company policy not to take orders for items that are currently out of stock as we are uncomfortable accepting your money when we can not specify a definite timescale for delivery however we are happy to contact you by email or telephone when the item comes back in to stock. If you would like us to do so please email Toddler Duvets, using the address in the blue header section at the top of each page, stating the item that you are interested in and the method you would like us to use when contacting you.

Our shopping cart operates using a stock control system which keeps track of what has been sold and should prevent you from accidentally buying an item which we do not have available to send out to you. Occasionally an order might be accepted for a product that is out of stock, this is very rare but can happen if two customers place an order at exactly the same time for the last one of a particular item. In these circumstances we will contact you and give you the choice of canceling your order or waiting for the item to come back into stock.

 

DISCLAIMER

Product descriptions - Please bare in mind that depending on your home computer's local settings and the web browser that you use the colours of the original product photos can be distorted. A lot of care has been taken to describe the products that Toddler Duvets sell as accurately as possible. The descriptions are written in good faith and where possible we have unpacked a product to enable us to describe it fully however we do not give any warranty as to the accuracy of these descriptions and cannot be held responsible for any omissions or errors or for the results of such omissions or errors. Any measurements given are approximate. Please also be aware that the manufacturer may make small changes to the design of a product without our prior knowledge.

Pricing - Toddler Duvets reserves the right to change the prices of items and the product range on this web site.

 

TECHNICAL HITCHES

We have taken a great deal of care constructing the web site and choosing secure payment processing however glitches can happen on the internet. If you are experiencing problems please contact us and we will do our very best to solve your problem.